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Summer '23 release notes

Lisa Wong
Updated

Learn more about the features in Alida's July 2023 release. 

Community and Surveys

  • Watermarking in Media Player videos

    In modern surveys, you can now add a Member ID watermark to videos uploaded as part of the Media Player element. Watermarking can help deter leaks of sensitive videos, and can help you trace the source of leaks so you can take action.

  • Subtitles in Media Player videos

    In modern surveys, you can now add VTT subtitle files to videos uploaded as part of the Media Player element. Subtitle files can also be added for different languages in multilingual surveys.

  • Calculated Date profile variables for Member Groups

    Create dynamic Member Groups were the members that match the group are selected when the filter is applied, not when the Member Group is created. This allows the creation of filters that, for example, select all members currently between 18 and 25 for a survey invitation.

  • Video Discussions confirmations and cancellations

    Video Discussions invitation and reminder templates now include buttons for invitees to confirm their attendance or decline the invitation. Users with access to the Track Participants page can view a list of the confirmed, declined, and outstanding responses for each interview.

  • Video Discussions transcription

    Transcriptions from multi-participant video discussions in English can now be automatically broken out by up to eight speakers.

  • Google Analytics 4 integration for Member Hubs

    You can now configure Member Hubs with your Google tag ID and send tracking data to Google Analytics 4.

    If you currently have a Tracking ID configured for Universal Analytics, you need to update it with your Google tag ID unless you are a Google Analytics 360 customer. Google stopped processing data for all other Universal Analytics customers on July 1, 2023.

  • Member Hub Newsletter enhancements

    The Member Hub Newsletter editor now supports resizing fonts for text and spell check. 

Analytics

Touchpoint

  • Multi-language activity support

    Create and distribute one activity in multiple languages. All of your activity data is centralized in reporting and can be filtered by language. For the list of supported languages, see Languages.

  • Response Assistance in Text Entry screens

    Enable question prompts that automatically update as participants type open-ended Text Entry responses. Powered by OpenAI, these prompts integrate ChatGPT capabilities to encourage specificity and deeper reflection, resulting in actionable and more meaningful feedback.

  • Activity display customization options

    These enhancements give you more control over the appearance of your activity and allow it to look its best:

    • In Text and Image Question screens, you can:

      • Adjust the amount of padding on along the top and bottom of answer options.
      • Adjust the amount of space between answer options.
      • Choose to display answers as rectangular buttons or radio buttons.
      • Customize the colour of the radio buttons and the shape (circles or diamonds).

      These options are also available in activity themes.

      For more information, see Edit toolbar.

    • Font sizes for text elements in activity screens now range from 8 to 64.
    • In website distributions, you can now resize the activity container manually.

  • Time-based quotas

    In website distributions, the new Set Display Frequency setting acts like a time-based quota and allows you to collect a certain number of completed responses within a specific time frame. The activity stops appearing once the number of completes is reached. After the time frame is reached, the number of completes and the time frame are reset. Collecting the same number of completed responses within the same time frame begins again.

CX

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