Learn more about the features in Alida's July 2023 release.
Community and Surveys
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Watermarking in Media Player videos
In modern surveys, you can now add a Member ID watermark to videos uploaded as part of the Media Player element. Watermarking can help deter leaks of sensitive videos, and can help you trace the source of leaks so you can take action.
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Subtitles in Media Player videos
In modern surveys, you can now add VTT subtitle files to videos uploaded as part of the Media Player element. Subtitle files can also be added for different languages in multilingual surveys.
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Calculated Date profile variables for Member Groups
Create dynamic Member Groups were the members that match the group are selected when the filter is applied, not when the Member Group is created. This allows the creation of filters that, for example, select all members currently between 18 and 25 for a survey invitation.
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Video Discussions confirmations and cancellations
Video Discussions invitation and reminder templates now include buttons for invitees to confirm their attendance or decline the invitation. Users with access to the Track Participants page can view a list of the confirmed, declined, and outstanding responses for each interview.
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Video Discussions transcription
Transcriptions from multi-participant video discussions in English can now be automatically broken out by up to eight speakers.
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Google Analytics 4 integration for Member Hubs
You can now configure Member Hubs with your Google tag ID and send tracking data to Google Analytics 4.
If you currently have a Tracking ID configured for Universal Analytics, you need to update it with your Google tag ID unless you are a Google Analytics 360 customer. Google stopped processing data for all other Universal Analytics customers on July 1, 2023.
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Member Hub Newsletter enhancements
The Member Hub Newsletter editor now supports resizing fonts for text and spell check.
Analytics
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New modern visualizations
The following new visualizations are available to enhance the look and functionality of both New Dashboards and Classic Dashboards:
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Text analytics available in New Dashboards
Perform sentiment analysis on selected fields and select the language to use where applicable. Alida's new sentiment analysis engine uses the latest large language model technology to provide precise and accurate text analysis.
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Import external data with Data Tables
Data Tables enable you to upload CSV files for New Dashboards. You can import external data, including data from third-party applications, to analyze on its own or in combination with activity and profile variable data.
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Add Touchpoint activities as data sources
You can now add Touchpoint activities to your New Dashboards.
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Enhanced New Dashboard permissions
New Dashboards now support all of the permissions that can be applied in Analytics.
Touchpoint
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Multi-language activity support
Create and distribute one activity in multiple languages. All of your activity data is centralized in reporting and can be filtered by language. For the list of supported languages, see Languages.
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Response Assistance in Text Entry screens
Enable question prompts that automatically update as participants type open-ended Text Entry responses. Powered by OpenAI, these prompts integrate ChatGPT capabilities to encourage specificity and deeper reflection, resulting in actionable and more meaningful feedback.
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Activity display customization options
These enhancements give you more control over the appearance of your activity and allow it to look its best:
- In Text and Image Question screens, you can:
- Adjust the amount of padding on along the top and bottom of answer options.
- Adjust the amount of space between answer options.
- Choose to display answers as rectangular buttons or radio buttons.
- Customize the colour of the radio buttons and the shape (circles or diamonds).
These options are also available in activity themes.
For more information, see Edit toolbar.
- Font sizes for text elements in activity screens now range from 8 to 64.
- In website distributions, you can now resize the activity container manually.
- In Text and Image Question screens, you can:
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In website distributions, the new Set Display Frequency setting acts like a time-based quota and allows you to collect a certain number of completed responses within a specific time frame. The activity stops appearing once the number of completes is reached. After the time frame is reached, the number of completes and the time frame are reset. Collecting the same number of completed responses within the same time frame begins again.
TXM
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NPS® Follow-up questions in the rules engine
NPS®1 Follow-up questions can now be used as a condition in the rules engine.
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