Why are my image answer options being cut off? (Power Surveys)

If you are encountering issues where the image answer options are being cut off for visual question types, this is most likely due to the images exceeding the maximum page height of 2880 pixels. If the layout of the visual question exceeds 2880 pixels in height, images will be cut off.

Example

A Multi Choice button question with 6 images as answer options. Each image is 500 pixels in height and displayed vertically as a single column. Since the accumulated height of the picture (3000 pixels) is above the maximum height of 2880 pixels, this question will have the image answer options cut off.

Detailed Steps

To resolve this issue, it would be best to resize the images appropriately. Best practice is to ensure that an image height does not exceed 300 pixels.

Alternatively you can use the layout manager to modify the layout of the question so all answer options fit within the 2880 pixels height constraint. You can do this the following way:

1. In the visual question click on the Preview tab next to Edit.
2. Next click on Edit Layout.
3. Move the answer options so that they fit within the 2880 pixels height constraint.
4. Validate the study to test the layout.

More Information

Please click the WebHelp links below for more information:

• Image Resolution
• Images: Best practices
• Images checklist