Actions

Action your insights using the rules engine to create a rule and set an action to act on feedback, then review metrics over time with dashboards.

• Case Management
  Manage and create cases within CX without integrating with a third-party platform.
• CX Dashboards
  View a variety of different dashboards that help track important metrics from CX.
• Rules engine
  Customize specific actions that occur when certain conditions are met using the rules engine.