CX Dashboards Lisa Wong May 15, 2026 22:51 Updated View a variety of different dashboards that help track important metrics from CX. View the CX dashboard Use the CX dashboard to view actions triggered, cases created, and emails sent during a period. View the Net Promoter Score dashboard Use this dashboard to view results and improve participation recommendation results. View the Alida Cases dashboard Monitor metrics from cases created by the rules engine and cases created manually using the Alida Cases dashboard. View the Salesforce Cases dashboard View the Salesforce cases dashboard to monitor metrics from Salesforce cases created by the rules engine. Parent topic: Actions Related articles Glossary Redirect participants to another website View the Net Promoter Score dashboard Set up SSO and SCIM with OneLogin Actions