Actions
- Actions
- Case Management
- Create an Alida Case action
- Author a new case from the Case List
- Customize Alida Case Settings
- CX Dashboards
- View the CX dashboard
- View the Net Promoter Score dashboard
- View the Alida Cases dashboard
- View the Salesforce Cases dashboard
- Rules engine
- Create a rule
- Create a Custom Action
- Custom action settings
- Create an email action
- Limit rule actions
- Create a Salesforce case action
- Create a Slack message action
- Create an Alida Case action
- Duplicate a rule
- Delete a rule
- Supported questions in the rules engine
- Insert data source variables into your action
- Insert organizational hierarchy variables into your action