How do I create a PDF report for studies which contains multi-byte characters? (Power Surveys)

Multi-byte characters, such as those in Chinese and Japanese, are not supported when exporting reports in PDF format. You would need to download the report in Excel format first before saving it as PDF to display the multi-byte characters properly.

Detailed Steps

Download Report to Excel 

1. Open the study and click the Reports tab.
2. From the New report drop-down box, select the report that you would like to create. Enter a descriptive name.
3. Select the desired report settings such as Data set, included questions, filter, columns, etc.
4. From the Viewing Format list, select Excel.
5. Click View.
6. Click Download File.

Save to PDF

1. Open the downloaded excel file from the steps above.
2. Click File >Save As.
3. Browse for the path where you want to save the file.
4. Click Save as type, and select PDF.
5. Click Save. 

More Information

Read this WebHelp article to learn more about Study Reports.