How do I pass memberid in a redirect to a third-party application using a different variable name?

 Memberid is automatically appended to activity links. To capture this value, the external survey must have a hidden question called memberid. If your third-party vendor prevents renaming variables or creating a variable named memberid, you will need to import the memberid data as a new profile variable in your community. Then, the profile variable can be appended to the redirect link.

Note: This workaround is intended for respondents that will not be redirected back to the activity.

Example

You would like to redirect respondents at the end of your survey to a vendor site and pass the memberid through the redirect link, but you can not created a variable named memberid in your third-party application. You decide to create a new profile variable in your community and call it token. 

Detailed Steps

Export the memberid

1. In the Community app, click Community > Member Groups. If necessary, create a member group including all the members that will participate in this activity.
2. On the toolbar, click Export.
3. On the Export Profile Data page, click New.
4. In the Member Group section of the dialog, select your member group.
5. Click Export.

Note: The memberid is included by default and it is not required to select other profile variables.

6. Use this export to prepare your import file. 

Prepare the CSV file

1. Copy the memberid column and paste it into a new Excel file twice.
2. Change the column name of the second column. Using the example above, you would change this to token.
3. Make sure that the first column on your file is memberid and that everything lines up.
4. Save your file as .CSV.

Import the profile variable

1. In the Community app, click Community > Profile Variables.
2. On the Profile Variables toolbar, click Import.
3. Click Choose File, select a CSV file to import, and click Open.
4. Click Upload.

Note: You can cross-check your imported data by exporting the memberid and the profile variable imported.

Append the profile variable to the redirect link

1. In your survey, add an End Survey action.
2. Under End survey behavior, click either Display message and redirect or Automatically redirect.
3. Insert the redirect link into the Redirect to URL field.
4. Place your cursor at the end of the redirect link. 
5. Click Add a pipe { } button. Using the example above, you would select token from the drop down list. 

   

6. Test your survey and the workflow.

More Information

Please click on the Knowledge Base links below for more information:

• Import members or profile variables
• Pipe a profile variable