Please refer to this document before setting up administrative user accounts to ensure your organization is compliant with local privacy legislation.
Personal Information
Touchpoint uses Amazon Simple Email Service (SES
) to send
emails such as password resets and user invites to administrative users.
Touchpoint also uses Amazon Cognito, an identity management solution to
facilitate administrator sign up and authentication. Both SES and Cognito are
located in the United States and as a result, some Personal Information such as
an administrator's email address will be processed by SES and Cognito in the
United States.
Customers in the European Union should be able to transmit this information to EU members based on Amazon's Privacy Shield certification; however, some customers are subject to corporate policies that restrict the transmission of Personal Information outside of their local jurisdiction. If you are subject to such restrictions, please refrain from using Touchpoint.
The data of non-administrative users including individuals who complete Touchpoint quick polls and community members are not processed by Cognito or SES at this time.