Integrate Zendesk

Let your members leave a message in your member hub using the Zendesk chat plugin.

You must have login credentials for your organization's Zendesk account.

1. In the navigation bar, click Product Settings > App Center - App Directory.
   
2. Install Zendesk using one of the following options:

   Option	Description
   App Directory	Navigate to the IT Service Management section of the Integrations page. Click Install under the Zendesk application icon.
   Zendesk page	Navigate to the IT Service Management section of the Integrations page. Click the Zendesk application icon. The application redirects you to the Zendesk details page. Click Install.

3. If this is your first time installing something from the App Directory, review the terms and conditions, select I accept the terms and conditions, and click OK.
   The Install App dialog appears.
4. Select a Community from the list, if you have multiple communities.
   Note: The Zendesk integration will be installed for the selected community's member hub.
5. Enter a Zendesk Group ID.
6. Click Install.
   The Zendesk integration begins installing. When it is complete, the application displays a notification message that says Zendesk was installed successfully and redirects you to the Installed Integrations page in the App Center. Zendesk now appears on the Installed Integrations page.