Integrate Twitter

Use Twitter's reporting capabilities to improve campaigns based on interactions tracked in your member hub.

• You must have login credentials for your organization's Twitter account.
• Set up a Twitter Tracking ID. For more information, see App Center integration: Requirements.

1. In the navigation bar, click Product Settings > App Center - App Directory.
   
2. Install Twitter using one of the following options:

   Option	Description
   App Directory	Navigate to the Social Platforms section of the Integrations page. Click Install under the Twitter application icon.
   Twitter page	Navigate to the Case Management section of the Integrations page. Click the Twitter application icon. The application redirects you to the Twitter details page. Click Install.

3. If this is your first time installing something from the App Directory, review the terms and conditions, select I accept the terms and conditions, and click OK.
   The Install App dialog appears.
4. If you have multiple communities, select a Community from the list.
   Note: The Twitter integration will be installed for the selected community's member hub.
5. Enter a Twitter Tracking ID.
6. Click Install.
   The Twitter integration begins installing. When it is complete, the application displays a notification message that says Twitter was installed successfully and redirects you to the Installed Integrations page in the App Center page. Twitter now appears on the Installed Integrations page.