Integrate Intercom

Speak directly with your members in your member hub using the Intercom chat plugin.

• You must have login credentials for your organization's Intercom account.
• Find your Intercom App ID. For more information, see App Center integration: Requirements.

1. In the navigation bar, click Product Settings > App Center - App Directory.
   
2. Install Intercom using one of the following options:

   Option	Description
   App Directory	Navigate to the Customer Service & Support section of the Integrations page. Click Install under Intercom application icon.
   Intercom page	Navigate to the Customer Service & Support section of the Integrations page. Click the Intercom application icon. The application redirects you to the Intercom details page. Click Install.

3. If this is your first time installing something from the App Directory, review the terms and conditions, select I accept the terms and conditions, and click OK.
   The Install App dialog appears.
4. If you have multiple communities, select a Community from the list.
   Note: The Intercom integration will be installed for the selected community's member hub.
5. Enter an Intercom App ID.
6. Click Install.
7. When prompted, click Allow Access.
   The Intercom integration begins installing. When it is complete, the application displays a notification message that says Intercom was installed successfully and redirects you to the Installed Integrations page in the App Center. Intercom now appears on the Installed Integrations page.