Delete a rule Lisa Wong May 15, 2026 22:52 Updated Remove an existing rule that provides no more value to your CX experience. Click the App Drawer and select Actions. Click the name of an existing rule from the list. On the top right of the page, click Delete. Parent topic: Rules engine Related information Create a rule Duplicate a rule Related articles Create a custom activities dashboard Sentiment (Video Feedback Report) Duplicate a rule Customize Alida Case Settings