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Create a Word Cloud visualization

Lisa Wong
Updated

Create a Word Cloud visualization to display popular words mentioned in your survey and then present it to your stakeholders.

Create a text analysis from Open End questions.

Add sentiment to a text response.

  1. Click the Visualizations tab at the top of the page.
  2. Click New Visualization > Word Cloud.
    Tip: You can click New Visualizations above or below an existing visualization.

    A word cloud is added in your Visualizations tab.
    Note:
    • Related words are combined into a root word. For example, happy , happiest , and happier would appear in the word cloud as happy.
    • By default the application displays the fifty most popular words in your text analysis.
  3. Optional: Edit the visualization's title.
    By default the application uses the question text.

  4. Change the chart type.
    1. In the View section, select a chart type:
      Button Chart type Description
      Bar Chart Displays the frequency of words as horizontal, left-aligned bars.
      Column Chart Displays the frequency of words as vertical, left-aligned bars.
      Word Cloud Displays words in a word cloud.
      Table Displays words in a table.
  5. Click Settings to change the report settings.

    Depending on the chosen chart type or whether you have added sentiments, the settings can differ.

    Table 1. Bar Chart and Column Chart.
    Note: Bar charts and column charts display five sentiment colors (Positive, Neutral, Negative, Mixed, and No Sentiment).
    Settings Options
    Data

    Sentiments:

    • Show Sentiments: Display the sentiment frequency in the data.
    • Hide Sentiments: Hide sentiments from being displayed in the data.
      Note: If there is no sentiment applied, Sentiments will not show up in Settings.
    Exclude these words:
    • Select words to be excluded from the visualization.
    Maximum number of words to show:
    • Select the maximum number of words to be displayed in the chart type.
      Note: The maximum number of words that can be displayed is 100.
    Don't show words mentioned less than:
    • Select the number of times a word has to be mentioned in order to be displayed in the chart type.

    Chart Labels:

    • Show Counts: Display the number of times the word appears in the records.
    • Show Percentages: Display the word frequency as a percentage.
    • Show Both: Display the word frequency as both a number and percentage.
    Theme
    Note:
    • If you do not have sentiments applied, the application defaults to the Bar Color.
    • If you select Show Sentiments, you can select the Sentiment Colors.
    • If you select Hide Sentiments, you can only select the Bar Color for charts.
    • Bar Color: Select a color with the color picker or enter in a hex code (for example, #05a2a8).
    • Sentiment Colors: Select a color for each sentiment with the color picker or a hex code. You can edit the following five sentiment colors:

    Table 2. Word Cloud.
    Note:
    • Word clouds display four sentiment colors (Positive, Neutral, Negative, and No Sentiment). Mixed sentiments display as the Neutral sentiment color.
    • You can quickly view sentiment details and the number of times the word was mentioned in a tooltip. Click the word in a word cloud to display the tooltip.
    Settings Options
    Data

    Sentiments:

    • Show Sentiments: Display the sentiment frequency in the data along with the words.
    • Hide Sentiments: Hide sentiments from being displayed in the data.
      Note: If there is no sentiment applied, Sentiments will not show up in Settings.
    Exclude these words:
    • Select words to be excluded from the visualization.
    Maximum number of words to show:
    • Select the maximum number of words to be displayed in the chart type.
      Note: The maximum number of words that can be displayed is 100.
    Don't show words mentioned less than:
    • Select the number of times a word has to be mentioned in order to be displayed in the chart type.

    Chart Labels:

    • Show Counts: Display the number of times the word appears in the records.
    • Show Percentages: Display the word frequency as a percentage.
    • Show Both: Display the word frequency as both a number and percentage.
    Visualization Options

    Word orientation:

    • Select a orientation for the word cloud: Mixed, Vertical, Horizontal.
    • Click Generate Layout to refresh the layout of the word cloud. The word cloud is randomized each time.
    Theme
    Note:
    • If you do not have sentiments applied, the word cloud defaults to the No Sentiment color.
    • If you select Show Sentiments, you can select the Sentiment Colors.
    • If you select Hide Sentiments, you can only select the Color Range.
    • Color Range: Select a color with the color picker or enter in a hex code for the start color and end color (for example, #05a2a8).
    • Sentiment Colors: Select a color for each sentiment with the color picker or a hex code.
      Note: In the word cloud, the application displays the sentiment with the highest occurrence as the dominant color. If there is no sentiment applied, Sentiments will not show up in Settings.
      • If there is a tie between positive and neutral/mixed, it displays a positive sentiment color.
      • If there is a tie between negative and neutral/mixed, it displays a negative sentiment color.
      • If there is a tie between positive and negative, it displays a neutral sentiment color.
      • If there is a tie between neutral/mixed, it displays neutral sentiment color.
    Table 3. Table
    Settings Options
    Data

    Sentiments:

    • Show Sentiments: Display the sentiment frequency in the data along with the words.
    • Hide Sentiments: Hide sentiments from being displayed in the data.
      Note: If there is no sentiment applied, Sentiments will not show up in Settings.
    Exclude these words:
    • Select words to be excluded from the visualization.
    Maximum number of words to show:
    • Select the maximum number of words to be displayed in the chart type.
      Note: The maximum number of words that can be displayed is 100.
    Don't show words mentioned less than:
    • Select the number of times a word has to be mentioned in order to be displayed in the chart type.

    Chart Labels:

    • Show Counts: Display the number of times the word appears in the records.
    • Show Percentages: Display the word frequency as a percentage.
    • Show Both: Display the word frequency as both a number and percentage.
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