Create a Phone Number question

Ask participants to enter a valid ten digit phone number.

Note: The Phone Number question only validates US and Canadian phone numbers. For phone numbers in other countries, please use a Short Answer question instead.

Phone Number question from the participant's perspective

Modern survey (mobile):

Classic survey (desktop):

Classic survey (mobile):

1. From the Survey Builder Toolbox, under Contact, do one of the following:
   • Drag the Phone Number question to the Table of Contents.
   • Click the Phone Number question.
   
2. In the Table of Contents, click the Phone Number question.
   The Edit Pane appears.
3. Optional: Edit the Question name.

   Question names:

   • Should be unique.
   • Can contain symbols and all alphanumeric characters.
   • Are not displayed to participants.
4. In the Question text field, enter the question text.
   Note: The recommended character limit is 2500.
5. Optional: Once you have authored your question, you can also:
   • Format the question
   • Pipe answers or variables into the question or answer text
   • Set the answer behavior
   • Define how participants move through the survey
   • Hide the question
   • Duplicate the question
   • Delete the question
6. Optional: Select Treat response as sensitive data.

   This option controls whether the application purges personally identifiable information collected through this question, for members who have become inactive. System variables such as FirstName, LastName, and email are flagged as sensitive data by default. For more information, see Sensitive data.

   Note: Admins can change this setting. To change this setting as a Power User or an Author, you must have the Can access sensitive data permission.
7. Optional: To preview the question in desktop or mobile view, in the Edit Pane, click Preview.
   
   A preview of your survey appears, starting with the selected question.

   Note: Preview in mobile view simulates the mobile experience. For best results, preview your question on a mobile device.

The application automatically saves any changes you make to the question.

Parent topic: Contact questions