Skip to main content

Create a Single Choice Grid question

Lisa Wong
Updated

Ask participants to rate a group of items using the same, discrete criteria.

Modern view

Table: Button displays the question as a grid with buttons to desktop participants.

Modern survey (desktop):

In a modern survey, Carousel: Button and Carousel: Slider are available as display options for desktop participants. Carousel is also the default display option whenever:
  • Participants are on mobile devices.
  • There are 7+ columns and the screen is less than 900 pixels wide.
  • There are 12 columns and the screen is less than 1280 pixels wide.
  • You are viewing Grid questions in survey preview and your screen isn't wide enough. To preview them as grids, get a test activity link.
In a carousel, one grid row appears at a time as a statement card. Participants answer each card. When an answer is provided, the statement card automatically slide transitions to the next one. Navigation buttons and the bottom panel allow participants to navigate between cards. The bottom panel also shows which cards are completed (completed cards appear with a green check mark). Participants can click the incomplete cards to open them directly and respond. Alternately, when participants click Next, they are brought back to the first incomplete card if the number of complete cards is less than what is required. They must complete all the cards before they can proceed.

Modern survey (mobile):

Classic view

For desktop participants, items appear as rows while criteria appear as columns, and participants may only select one criterion for each row. For mobile participants, items appear as collapsible sections containing criteria, and participants may only select one criterion in each section.

This is the base display option for Single Choice Grid questions and is available to mobile and desktop participants. The Grid display option is particularly effective when you are using a 6-point scale, or longer, because your entire scale remains visible without scrolling or panning.

Tip: If you plan to include many items in your grid, repeat your column labels to ensure your participants can always view your scale. For more information, see Repeat column labels.

Single Choice Grid from the participant's perspective

Classic survey (desktop):

Classic survey (mobile):

  1. From the Survey Builder Toolbox, under Core Questions > Choice Questions, do one of the following:
    • Drag the Single Choice Grid question to the Table of Contents.
    • Click the Single Choice Grid question.
  2. In the Table of Contents, click the Single Choice Grid question.
    The Edit Pane appears.
  3. Optional: Edit the Question name.

    Question names:

    • Should be unique.
    • Can contain symbols and all alphanumeric characters.
    • Are not displayed to participants.
  4. In the Question text field, enter the question text.
    Note: The recommended character limit is 2500.
  5. If this is a modern survey, choose a display option:
    • Carousel: Button
      • The Columns are Answers.
      • The Rows are Statements.
    • Table: Button
  6. In the Columns fields, enter your category text.
    Tip:
    • The recommended character limit is 40.
    • To create a line break within an answer, type Shift+Enter if you are on a PC, or Shift+Return if you are on a Mac.
    • To create a new column, type Enter if you are on a PC, or Return if you are on a Mac.
    • To enter multiple columns at the same time, click Add Columns in Batch. For more information, see Add answers in a batch.
  7. Optional: Add another category by clicking Add under the Columns fields.
    Note: In a classic survey, the maximum number of columns is 12. (This limit does not apply to modern surveys.) Column text and row images will be resized to fit the screen.
  8. In the Rows fields, enter your question item text.
    Tip:
    • To create a line break within an answer, type Shift+Enter if you are on a PC, or Shift+Return if you are on a Mac.
    • To create a new row, type Enter if you are on a PC, or Return if you are on a Mac.
    • To enter multiple values at the same time, click Add Rows in Batch. For more information, see Add answers in a batch.
  9. Optional: Add another question item by clicking Add under the Rows fields.
  10. Optional: Add an image to a row.
    1. Click Add Image.
      Note: The maximum file size is 2 MB.
    2. In the Assets Library, select the image or upload a new one.
    3. In the Alternative text field, type a description of the image that can be understood by text-only readers.
    4. Click Select.
  11. Optional: Move a column or row by doing one of the following:
    • Grab the Handle on the left side of the column or row and move it up or down.
    • Click Options and select Move up or Move down.
  12. Delete a column or row by clicking Delete.
  13. Optional: Once you have authored your question, you can also:
  14. Optional: To preview the question in desktop or mobile view, in the Edit Pane, click Preview.
    A preview of your survey appears, starting with the selected question.
    Note: Preview in mobile view simulates the mobile experience. For best results, preview your question on a mobile device.
Parent topic: Single Choice Grid questions
Related information

Related articles

Powered by Zendesk