Tagging responses with one or more keywords can help you identify common themes. You can also use tagged responses to build Tag Frequency visualizations later.
Example
You want to identify themes guests discussed in a customer satisfaction survey for a flight. To do this, you create a tag for each recurring theme in the responses.
As you analyze the responses, you can add or remove tags as key themes emerge. When you are done tagging the responses, you can use the tags to create a Tag Frequency visualization to share with key stakeholders.
-
In the
Responses tab in your text analysis, create a
tag using the
Tags column or
Tags
pane:
Option Description Tags column - In the Tags column, type your keyword in the Add tag field.
- Press Enter to add the keyword as a tag.
- Click
Delete
to delete a tag from a response.
Note: Deleting a tag in the Tags column does not remove all instances of the tag next to a response.
Tags pane - Click Tags in the toolbar at the top of the page, and type your keyword in the New tag name field.
- Click the
Add to add the keyword as a tag.
- Click
Delete next a tag to delete it.
The Delete Tag dialog appears, indicating tags deleted from the Tags pane deletes all instances of the tag next to a response and prompts you to click Delete.
- Click in the
Tag Name field
to edit an existing tag's name.
Note: Tags edited from the Tags pane edits all instances of the tag next to a response.
Tip:- Tags can contain multiple words and special characters.
- For an optimal user experience, do not create more than 1000 unique tags.