Insert variables in your distribution email – Alida Help Center

Variables are useful for mail merges. They help you create and send emails more efficiently, and they prevent errors caused by manual entry.

When you use a variable, a code phrase is inserted into the email which acts as a placeholder for recipient-specific values.

Note: You cannot insert variables in the email subject line.

Click Insert Variable, and select a variable to insert in the email.

Table 1. All activity types
Variable	Description	Code phrase
Activity Link with Text	Lets you insert the activity link hidden behind some text. You can edit the default link text (`Click here to start`) by clicking Source in the editor toolbar and switching to HTML view. Tip: Alternately, you can type the link text you want first, and then turn it into a URL with `[%ActivityLink%]`. For more information, see Insert the ActivityLink pipe as a URL with text.	Code phrase: `<a href="[%ActivityLink%]">Click here to start</a>`
Activity Link with Text		Recipients' view: Click here to start
Activity Link	Lets you insert the full activity link.	Variable: `[%ActivityLink%]`
Activity Link	Lets you insert the full activity link.	Recipients' view: https://vccommunitypanel.sit.vcilabs.com:80/c/a/6VkMpVCexf876ae5vBkjA4
Activity Link with Variables	Lets you append profile variables to activity links and URLs. For more information, see Append member IDs or profile variables to the ActivityLink pipe. Note: For information about appending answer values to a link, see Append answer values to the ActivityLink pipe.
Append Variable to URL
Member Facing Activity Name	The member-facing activity name that you specified while creating the invitation.	Code phrase: `[%MemberFacingActivityName%]`
Member Facing Activity Name		Recipients' view: Customer Satisfaction Survey
Email	The email address of the recipient.	Code phrase: `[%Email%]`
Email	The email address of the recipient.	Recipients' view: bob.smith@example.com
Community Name	The name of the community.	Code phrase: `[%CommunityName%]`
Community Name	The name of the community.	Recipients' view: Acme Shoes Community
Support Email	The email address for support, as specified in Settings > Technical Config.	Code phrase: `[%TechSupportEmail%]`
Support Email		Recipients' view: support@example.com
Support Link	The URL for support, as specified in Settings > Technical Config. If Support Link has not been set, Support Email is used instead.	Code phrase: `[%SupportLink%]`
Support Link		Recipients' view: http://example.com/support
Terms and Conditions Link	The URL for the terms and conditions, as specified in Settings > Technical Config.	Code phrase: `[%TermsConditionsLink%]`
Terms and Conditions Link		Recipients' view: http://example.com/termsconditions
Privacy Policy	The URL for the privacy policy, as specified in Settings > Technical Config.	Code phrase: `[%PrivacyPolicyLink%]`
Privacy Policy		Recipients' view: http://example.com/privacy
Request Removal Link	The link through which someone can request removal (or unsubscribe).	Code phrase: `To unsubscribe please <a href="[%RequestRemovalLink%]">click here</a>.`
Request Removal Link		Recipients' view: To unsubscribe please click here.

Table 2. Scheduled video discussions
Variable	Description	Code phrase
Event Name	Available in all schedule invitations and reminders and interview communications. The event name as specified on the Scheduling tab in the Event Name field.	Code phrase: `[%EventName%]`
Event Name		Recipients' view: `Pet Food Packaging Discussion`
Interview Date	Available in interview communications. The scheduled date that the participant chose. The value is displayed in the participant's chosen time zone.	Code phrase: `[%InterviewDate%]`
Interview Date		Recipients' view: `Friday, April 26, 2024`
Interview Time	Available in interview communications. The scheduled time that the participant chose. The value is displayed in the participant's chosen time zone.	Code phrase: `[%InterviewTime%]`
Interview Time		Recipients' view: `4:30 PM UTC - 5:30 PM UTC`
Schedule Link	Available in interview communications. The link to the scheduling page where the participant can view or change their interview date and time.	Code phrase: `[%ScheduleLink%]`
Schedule Link		Recipients' view: `https://vcsupport8.na2.vcsurveys.com/alhs/scheduling/ NTAzYTNiZTctOTMyOC00NmRkLWFlYjgtYjE3MDAxMWNkNDU5/ ODc2NmFmZmQtYTJhZC00ZGJiLWI5ZDgtYjE3MDAxMWNlYmM2`

Tip:

You can type [%FirstName%] and [%LastName%] if you want to insert recipients' first or last names, respectively. If the first or last name values do not exist, [%FirstName%] and [%LastName%] will be replaced by empty spaces.
To insert any profile variable, type [%ProfileVariableName%], where ProfileVariableName is the exact name of the profile variable as it appears in the application. For example: [%country%]

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