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How do I set survey logic based on how each participant accesses my survey?

Lisa Wong
Updated

To create survey logic based on where participants are coming from, you can append answer values to the survey link or an activity link pipe, which will be passed into a hidden question and recorded. You can then use the hidden question for survey logic.

Example

You have different intro pages for your members invited through email and non-members accessing the survey from Facebook and Twitter.

Detailed Steps

Create a hidden question in your survey

  1. From the Survey Toolbox, under Questions, click the Single Choice question.
  2. Enter a name for your question.
    For our example, we will use the name Access.
  3. In the Answers text fields, add all possible options.
    Using the above example, the answers will be:
    • Email
    • Facebook
    • Twitter
  4. Hide the question.

Create survey logic

  1. From the Survey Toolbox, under Survey Actions, click the Survey Logic action.
  2. Edit the Survey Logic Name.
  3. Create a condition based on the hidden question.
    Using our example, the filter condition for each access type will be:
    • Email Invitation: This Survey Access IS Email
    • Facebook: This Survey Access IS Facebook
    • Twitter: This Survey Access IS Twitter
  4. Set the condition to show the contained elements.
  5. Drag the necessary questions or page elements within the survey logic.

Append the values in an email invitation for members

  1. In the left-hand menu, click Distribute.
  2. Click New Invitation.
  3. Click Source to switch to HTML view.
  4. Search for the activity link pipe [%ActivityLink%]
  5. Place your cursor at the end of the activity link pipe and type an ampersand (&). 
  6. Type the question name and answer value after the ampersand (&). 
    For example: 

    • To append the Click here to start hyperlink:

      <a href="[%ActivityLink%]&Access=Email">Click here to start</a>

    • To append the [%ActivityLink%] variable:

      [%ActivityLink%]&Access=Email
  7. Click Source to switch back to Rich Text view.

Result: After appending the value, the survey links will look like this: 

img1.png

Append the values in activity links for social media

  1. In the left-hand menu, click Distribute.
  2. Click New Link.
  3. In the Links area, beside an activity link, click Links.  
  4. Click Generate Live Link.  
  5. Copy and paste the link into a text editor such as Notepad. 
  6. Place your cursor at the end of the link, and type a question mark (?)

  7. Type the question name and answer value after the question mark.
    For Example:

    https://CommunityName.com/c/a/UniqueSurveyId?Access=Faceboox
https://CommunityName.com/c/a/UniqueSurveyId?Access=Twitter

More Information

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