Enable Response Assistance

Enable question prompts that automatically update as participants type open-ended Text Entry responses. Powered by OpenAI, these prompts integrate ChatGPT capabilities to encourage specificity and deeper reflection, resulting in actionable, meaningful feedback.

Important: ChatGPT integration is only available by request in this initial release. Enabling this feature involves slight changes to data retention policies for open-ended feedback, as well as consenting to using OpenAI as a data sub-processor. If you are interested in enabling this feature, please contact your Customer Success Manager.

1. In the Activity Builder, select a Text Entry screen.
2. In the Screen Rules editor, select Response Assistance.
   In the preview pane and while previewing an activity, you will see the message Additional prompts will be displayed here. Response Assistance does not work while you are building and previewing the activity, but it will work for participants once the activity is live.

When Response Assistance is selected, participants see prompts below the Text Entry field. As they type, the prompts refresh and update and ask participants to elaborate on the feedback they are providing.

Example: During response session

Prompts can refresh and update up to 3 times per response session. After the limit of 3 prompts is reached, prompts no longer appear below the Text Entry field.

Example: After the limit of 3 prompts is reached

There is a limit to how many prompts can be displayed across all Text Entry screens, in all activities. For this reason, we recommend only enabling Response Assistance on one Text Entry screen per activity.