Add or update members' profile information and system variables,
including
memberstatus.
- Only use this method to add members who have already consented to joining your community. Adding emails from people who have not consented may violate anti-spam legislation. For more information, see Alida External Sample Waiver.
- Create a comma-separated values (CSV) file that meets CSV file requirements.
- You may need to include a
column called
Community. Include this column if:- You have multiple communities and you are adding new members.
- You are changing the communities to which members belong.
- You have multiple communities and you are adding nonmembers as invitation recipients.
Be careful while you are editing
Communityvalues to avoid accidentally overwriting these values for active members. - You may need to include a
MemberIdcolumn that contains members' unique Community member IDs. Include this column if you are updating members' email addresses.
Tip: To avoid CSV import errors,
review your CSV file in a text editor, and delete any blank rows or rows
without email addresses.
Note:
- Admins can perform this task. To perform this task as a Power User, you must have the Can access sensitive data permission.
The system upload feature functions like a normal CSV import by letting you update members and profile variables, except it also lets you create new members and update system variables.
-
Perform a system upload by doing one of the following:
- Click the App Drawer and select Members.
- Click the App Drawer and select Member Groups.
- Click the App Drawer and select Profile Variables.