Text analysis

Analyze text in responses and create data visualizations to share with key stakeholders.

Note: To use text analysis, you must have any of the following permissions:

• Admin
• Power User with Can access sensitive data enabled
• Author with Can access sensitive data enabled

Text analysis is not available for AP3 pod customers.

Review verbatim responses in surveys or power surveys by using text analysis tools.

Text analysis works with the following types of question data in surveys and power surveys such as:

Surveys	Power surveys
Short Answers Long Answers Single Choice (other/specify text responses) Multiple Choice (other/specify text responses) Net Promoter Score℠1 (follow-up question responses)	Open End Single Choice (other/specify text responses) Single Choice Buttons (other/specify text responses) Multi Choice (other/specify text responses) Multi Choice Buttons (other/specify text responses)

¹ Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., NICE Systems, Inc. and Fred Reichheld.