Collect insights from your broader customer audience and external markets. Build a survey, distribute it, and analyze results using an intuitive and visual interface. [ View Full Playlist]
Introduction to Surveys
Learn about the Surveys app and explore some of its features and navigation.
Creating and Editing Surveys
Learn how to begin creating your own surveys using Alida by adding and formatting multiple types of questions and answers.
Understanding Question Types
Learn more about some of the various question types available within Surveys.
Using Themes & Templates
Learn how to update and customize the look and feel of your surveys using theming. We’ll also walk through how to use activity templates and explore the template library.
Distribution and Invitations
Learn how to send your survey to your recipients. We’ll walk through sending out a test email, targeting, managing and uploading your recipients, utilizing scheduling options, and generating activity links.
Monitoring and Reminders
Learn about the post-distribution surveys workflow to help ensure that you’re making the most of your survey invitations. We'll walk through using the tools available in the Distribute and Monitor tabs, and send out an invitation reminder to recipients.
Using Quotas
Learn how to create a quota and use survey logic to apply it to a survey.
Survey Actions NEW!
Learn what Survey Actions are available within the Survey Builder, including End Survey, Groups, Set Value, Profile, and Survey Logic.
Survey Logic NEW!
Learn how to use Survey Logic to customize and add versatility to your surveys.
Piping, Masking and Carry Forward Answers NEW!
Learn how to use Piping, Masking, and Carry Forward Answers within the Survey Builder.
Video Feedback Questions NEW!
Learn how to how to ask participants to record and upload a video response, as well as how to use the Video Feedback Report to gain insights and create showreels to share results with stakeholders.
"How To" videos:
- How to monitor community size and export unsubscribe reasons
- How to use random distribution
- How to add questions and profile variables to a report
- How to import & format a CSV
- How to automatically invite new eligible recipients