Create a Participation Stats report

This report gives an overview of the survey's response rate.

For upgraded customers, the Participation Stats report should only be used to view response rates for surveys distributed prior to the upgrade. To view Power Survey response rates, View participation and message deliverability statistics.

Note: All completion time calculations, except median, use a formula for calculation where only values within one standard deviation of the mean are used. This is because some people respond over a number of days, which skews the numbers.

1. In Power Survey Authoring, click the Reports tab.
2. From the New report list, select Participation Stats and then click Create.
3. In the New Study Report, type a name for the report and then click OK.
   This name appears in the list of reports on the Reports tab.
4. From the Data Set list, select one of the following:
   • Live: The result of the real responses to the survey.
   • Test: The result of testing your survey.
5. From the Viewing Format list, select one of the following:
   • On Screen: Displays the results on the screen.
   • PDF: Exports the report to a .pdf file that you can download and view with Adobe Acrobat.
     Note: PDF format does not support reports with multibyte characters such as Chinese and Japanese. For best results, select Excel.
   • Excel: Exports the report to an .xls file that you can download and view with Microsoft Excel.
   • Image: Exports the report to a .tif file that you can download and view with any image viewing software.
6. Optional: To filter the survey responses that are included in the report, click Edit Filter.
7. Optional: Set up a schedule for automatically sending the report at regular intervals.
   Note: To send out reports automatically, you must select a viewing format other than On Screen.
   1. Select the Recurrence check box.
      The Recurrence section opens.
   2. In the Recipients field, type each email address that you want to send the report to.
      • To place the email addresses on separate lines, press Enter after you type each one.
   3. Select the start date.
      1. To open the calendar, click the Start Date field.
      2. Click the < and > keys to navigate the months, and << and >> keys to change the year.
      3. Click the desired date.
   4. In the Interval section, set up how often the reports are sent.
8. To save the changes, do one of the following:
   • To apply the changes and keep the report open, click Apply.
   • To save the changes and close the report, click OK.

The following table provides descriptions for each of the participation statistics that appear in the Participation Stats report:

Participation Statistic	Description
Completion Rate	The percentage of participants that were invited to participate in the survey and have completed the survey.
Participation Rate	The percentage of participants that were invited to participate in the survey and have started the survey.
Invited	The number of participants that were invited to participate in the survey through one of the following deployment types: Anonymous link Panel sample External sample Open sample Note: The participant is counted as Invited once the link is clicked. The participant is counted as Started once the link is clicked and the first page of the survey has loaded. The participant may be counted as Invited and not Started due to an unexpected browser issue, such as a power outage.
Started	The number of participants that clicked the invitation link and have started the survey.
Disqualified	The number of participants that were disqualified from the survey due to a termination point or they did not meet the conditional sequence requirements.
Over Quota	The number of participants that were terminated from the survey because they exceeded an Entry quota or In-Study quota.
Complete	The number of participants that successfully completed the survey.
Incomplete	The number of participants that started the survey, but have not completed the survey at the time you ran the report.

Parent topic: Study reports