Manage locales

To start translating a multilingual survey, select the survey locales you want.

The selected locales determine which languages you will translate your survey into, and which communities you can distribute the finished survey to.

Note: Multilingual survey authoring in Community is only available to customers who have multiple communities with different locales. If you are interested in multiple communities, please contact your Customer Success Manager.

1. In the Translations workspace, click Manage Locales.
2. In the Manage Locales dialog, select the locales to translate your survey to, then click Save.
   The selected locales become available for translations through the locale switcher and batch translations.

Example

The French (Canada) locale is selected in Manage Locales:

French (Canada) appears in the locale switcher:

The French (Canada) locale is included in the batch translation template as fr-CA:

Distribution errors

Surveys must contain a translation for the assigned community's locale. If the translation is not present, you can create a distribution, but cannot send it or make it live.

Building on the example above, when you attempt to distribute a French (Canada) survey to a Chinese Community, the following error messages appear when you click:

• Send Now in an invitation:

  

• Generate Live Link in an activity link:

  

  Note: If you are scheduling the invitation, the error appears on the date and time the invitation is scheduled for distribution.

Parent topic: The multilingual surveys workflow