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Right-to-left (RTL) surveys

Lisa Wong
Updated

Learn more about how survey questions are displayed in responding, for participants who use a language that reads from right to left like Arabic or Hebrew.

The following sections provide overview information about RTL surveys and how to get started distributing surveys in Arabic and Hebrew. Examples of what each question type looks like in RTL alignment are also provided, with details about specific question types where relevant.

Note:
  • RTL alignment is supported for surveys and recruitment surveys. It is not supported for power surveys or forums.
  • Currently, RTL surveys support the following languages:
    • Arabic
    • Hebrew
  • RTL surveys are supported in classic and modern surveys. For more information about modern surveys, see Questions in modern view.

Overview

Generally, RTL surveys adhere to these guidelines for how survey question elements are displayed:
  • The survey invitation participants receive is right-aligned.
  • The sign-up page is right-aligned.
  • Text and images are right-aligned.
  • In text entry fields, the cursor goes from right to left. The text entry field is right-aligned.
  • The next and back buttons go from right to left.
  • The survey progress bar goes from right to left.
  • The survey header and footer are right-aligned.
  • When participants open full-sized images and zoom in and out, the zoom slider moves from the right to the left.
  • Sliders still go from left to right.

Classic survey (desktop):

Classic survey (mobile):

Pre-requisites for distributing Arabic and Hebrew surveys

To distribute an Arabic or Hebrew survey:
  1. You must have multiple communities.
    Community 1
    • Default locale that is not Arabic or Hebrew
    Community 2
    • Locale that is Arabic or Hebrew
  2. Author a survey in the default locale.
  3. Import the Arabic or Hebrew translation in the Translations workspace.
  4. Alternately, in the Translations workspace, add Arabic or Hebrew as a secondary locale, and then enter the survey translations in the column on the right.

For more information about what this workflow looks like, see The multilingual surveys workflow.

Invitations for Arabic and Hebrew surveys

For distribution emails in Arabic or Hebrew, the subject line, email body, and email footer all support RTL alignment by default. When you select Arabic or Hebrew as the invitation locale, the invitation has the following settings:

  • The subject line goes from right to left.
  • For the email body, the default settings are described below. If you want to edit the email body and use an LTR language (for example, write an email in English instead of Arabic or Hebrew), you must change these settings.
    Property To access the setting Default RTL setting To change the setting to LTR
    Text alignment On the email editor toolbar, click Styles menu. Language: RTL Select Language: LTR.
    Table alignment On the email editor toolbar, click Table. On the Advanced tab, the Language Direction menu is set to Right to left (RTL). On the Advanced tab, from the Language Direction menu, select Left to Right (LTR).
    Image alignment Right-click an image and select Image properties. On the Advanced tab, the Language Direction menu is set to Right to left (RTL). On the Advanced tab, from the Language Direction menu, select Left to Right (LTR).
    Tip: To quickly change the alignment direction of a paragraph, use the Text direction from left to right and Text direction from right to left buttons in the email editor toolbar.
  • The email footer text goes from right to left.

Sample invitation view:

Single Choice

Buttons

Classic survey (desktop):

Classic survey (mobile):

Slider

Classic survey (desktop):

The mobile view for the Buttons and Slider display options is the same.

Drop Down

Classic survey (desktop):

Classic survey (mobile):

Single Choice Grid

Grid

Classic survey (desktop):

Classic survey (mobile):

This mobile view also appears for the Sliders and Cards display options.

Sliders

Classic survey (desktop):

Cards

Classic survey (desktop):

Multiple Choice

Classic survey (desktop):

Classic survey (mobile):

Multiple Choice Grid

Classic survey (desktop):

Classic survey (mobile):

Net Promoter Score℠

Classic survey (desktop):

Classic survey (mobile):

MaxDiff

Classic survey (desktop):

Classic survey (mobile):

Choice-Based Conjoint

Classic survey (desktop):

Classic survey (mobile):

Allocation

Classic survey (desktop):

Classic survey (mobile):

Rank Order

Classic survey (desktop):

Classic survey (mobile):

Highlighter

Classic survey (desktop):

Classic survey (mobile):

Image Upload

Classic survey (desktop):

Classic survey (mobile):

Video Feedback

For Video Feedback questions, the question text reads from right to left. However, the text in the video widget is left-aligned and the video widget is centered.

Classic survey (desktop):

Classic survey (mobile):

Short Answer

Classic survey (desktop):

Classic survey (mobile):

Long Answer

Classic survey (desktop):

Classic survey (mobile):

Numeric

Text Field

Classic survey (desktop):

Classic survey (mobile):

Slider

Classic survey (desktop):

The mobile view for the Text Field and Slider display options is the same.

Date

Classic survey (desktop):

Classic survey (mobile):

Email

Classic survey (desktop):

Classic survey (mobile):

Zip / Postal Code

Classic survey (desktop):

Classic survey (mobile):

Phone Number

Classic survey (desktop):

Classic survey (mobile):

Appointment Booking

The Appointment Booking widget does not support Arabic and Hebrew.

Classic survey (desktop):

Classic survey (mobile):

Parent topic: The multilingual surveys workflow
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