Grant video discussion access to a third party moderator

Moderators play an active role in video discussions. They are seen and heard by participants, they ask questions, and they lead and set the tone for the overall conversation.

If the moderators in your video discussion project already have access to the Alida platform, they can log in themselves, open the project, and join the room. However, if you need to give someone temporary moderator access, you can follow the steps below to assign them the Video Discussions User user role. This user role grants access to third party or internal moderators while strictly limiting their permissions to certain video discussion projects. After the interview sessions are over, you can remove the users you created if their access was temporary.

1. In the navigation bar, click Product Settings > Manage Users.
   
2. Click Add Users > Add User.
3. In the Add User dialog, enter the details for the third party moderator.
   1. Type the Name.
   2. Type the Email.
   3. Select Video Discussions User.
   4. Select the permissions you want to grant to the moderator.
   5. Optional: Select the Teams the moderator will belong to.
      Team-based access controls can further restrict the user's access to certain projects.
   6. Optional: If your application instance has SSO set up and the new moderator doesn't have access through the available SSO methods, set Identity Provider to Sparq.
   7. Click Add.
      The third party moderator now has a user account on the platform with permissions and access that limit their actions to video discussions only. They will receive an email notifying them of their account and login information.

The moderator can join the meeting room up to 1 hour before the scheduled start time. To do so, they must log in to the Alida platform, navigate to the video discussion project, open it, and click the Track Participants tab. On the Track Participants tab, they select the session they want to join click the Join Room when they're ready.

For more information about what it's like to be a moderator, see Moderate a video discussion.

4. When the project is over, return to the Manage Users page and remove the user.

Related information

• The instant video discussion workflow
• The scheduled video discussion workflow