Event log events – Alida Help Center

Activity

Activity entities record events for activity deletions, updates to Virtual Incentives rewards, and third party sample requests.

Activity events

Table 1. Events for all activity types
Event	Description	Date Logging Added
Delete	A user deletes an activity.	October 30, 2024

Virtual Incentives events

Table 2. Virtual Incentives rewards
Event	Description	Date Logging Added
Update	A user updates the value of an incentive reward, either from zero to a value, or from an existing value to a new value.	February 26, 2021

The Detail column in the .CSV export file stores the names of the updated fields, and the old and new values for each field.

Example: Details column

{
	"fieldsChanged":
	[
		{
				"name":"Reward",
				"newValue":100.00,
				"oldValue":10.00
		}
 ]
}

Third party sample events

Table 3. Third party sample (external audience) requests
Event	Description	Date Logging Added
Create	A user creates an external audience request or duplicates an existing one.	October 29, 2024
RequestQuote	A user clicks Estimate Credits to request a quote based on the provided details. For each RequestQuote event, the following details are also available: costPerComplete: The number of credits deducted for each successful completion. completesRequired: The number of completes the user requested.	October 29, 2024
Confirm	A user clicks Confirm and Spend Credits to proceed with the distribution and deduct the credits from their account. For each Confirm event, the following details are also available: costPerComplete: The number of credits deducted for each successful completion. completesRequired: The number of completes the user requested.	October 29, 2024
Deploy	A user clicks Confirm and Spend Credits to proceed with the distribution and deduct the credits from their account. For each Deploy event, the following details are also available: costPerComplete: The number of credits deducted for each successful completion. completesRequired: The number of completes the user requested.	October 29, 2024
Delete	A user deletes an external audience request.	October 29, 2024
Close	A user closes an external audience distribution.	October 29, 2024

Datasets

Event	Description	Date Logging Added
Create	An Admin user creates a new dataset or duplicates an existing dataset.	July 21, 2021
Update	An Admin user adds data sources or custom fields to a dataset, or duplicates the dataset.	July 21, 2021
Calculate	An Admin user syncs custom fields and the values are calculated based on the current data in the dataset.	July 21, 2021
Sync	An admin user syncs the dataset to update the dataset with the most current data.	July 21, 2021
Import	An admin appends data to a dataset from a .CSV file.	September 20, 2021

Examples: Details column

When a dataset is created, the Detail column in the .CSV export file stores the name of the new dataset.

{"name":"Sample Data"}

When a dataset is modified (Update event) or duplicated (Create event), the Detail column records metadata about the dataset, the member ID of the user, and the activity details.

{
  "name": "Sample Data (copy)",
  "sources": [
    {
      "id": "53980f79-ec17-44a2-8738-a1c00117f6fc",
      "meta": {
        "status": "Open",
        "createdById": "ce1951cc-6216-4ef8-936d-a11d016c591c",
        "createdDate": "2013-05-16T16:59:19Z",
        "datasetType": "survey",
        "allowMultipleResponses": false
      },
      "name": "Sample Survey",
      "type": "Activity",
      "fieldIds": [
        "dfedc0ae-15ca-4c87-8ee7-5c602d645fd6"
      ],
      "isPrimary": true
    }
  ]
}

When a dataset is synced, the Detail column records the IDs of fields included in the dataset.

{
  "fieldIds": [
    "4729d91d-8ec4-41e4-9a0e-a4a601581aa9",
    "b68aa670-5347-4308-8406-a4a601581aa9",
    "cd9380bf-ef81-4f62-83ec-a4a601581aa4",
    "e3523fa0-b2dc-4994-8267-a4a60158195c",
    "1c6c4a9a-04ba-4a49-aefa-a4a601581a9f",
    "7dba1f2e-040f-4a12-b423-a3da013b0192"
  ]
}

Hierarchy

Event	Description	Date Logging Added
Create	An Admin user uploads a new org hierarchy .CSV file.	June 16, 2022
Edit	An Admin user updates an existing org hierarchy by uploading a new .CSV file with the hierarchy changes.	June 16, 2022

Member

Member entities record when Admins view or update user accounts.

Event	Description	Date Logging Added
View	An Admin user views a user account.	February 26, 2021
Update	An Admin user updates a user account.	February 26, 2021

The Detail column in the .CSV export file stores the names of the modified fields.

Example: Details column

{
	"fieldsChanged":["lastname"]
}

Members

Members entities record when users view member group members, or export and download member group data.

Event	Description	Date Logging Added
View	A user views a member group. The number of members in the group is recorded.	February 26, 2021
Export	A user exports data about a member group. The name of the file the data is exported to is recorded.	February 26, 2021
Download	A user downloads the results of a data export. The downloaded file name is recorded.	February 26, 2021

The Detail column in the .CSV export file stores the number of members in the member group for View events, and the type of file exported and the filename for Export and Download events.

Example: Details column - View

{
	"count":14
}

Example: Details column - Export and Download

{
	"name":"MemberFilterExport",
 "fileName":"ActiveMem_Jan-19-2021_1425 PM.csv"
}

Metric

Metrics entries record when data is exported from the system, and who exported the data.

Event	Description	Date Logging Added
Export	A user exports data.	February 26, 2021
Download	A user downloads the results of a data export.	February 26, 2021

The Detail column in the .CSV export file stores the type of file exported and the filename. The type of the export is one of the following:

MemberRewardExport
MemberParticipationDataExport

Example: Details column

{
	"name":"MemberRewardExport",
 "fileName":"Member Reward Export_From_Jan-01-2021_To_Jan-31-2021.csv"
}

Platform

Platform entries record global events, such as logging in to the Community application. Also records a login event when a user switches from one application instance to another.

Event	Description	Date Logging Added
Login	A user logs into the CX platform.	February 26, 2021

Example: Details column

The status of the request is listed when the user successfully switches application instances.

{"status":200}

ProfileVariable

Profile variable entries record the creation of profile variables

Event	Description	Date Logging Added
Create	A user creates a new profile variable.	February 26, 2021
Update	A user updates a profile variable. For example changing the sensitive data setting, or renaming the profile variable	February 26, 2021

The Detail column in the .CSV export file stores the type of the new profile variable and whether it stores sensitive data.

Example: Details column - Create

{
	"fields":
	[
		{"name":"type","value":"Single Choice"},
		{"name":"isSensitiveData", "value":false}
	]
}

Example: Details column - Update

{
	"fieldsChanged":
	[
		{
			"name":"isSensitiveData",
			"newValue":false,
			"oldValue":true
		}
	]
}

User

Event	Description	Date Logging Added
Create	An Admin adds a user.	March 4, 2021
Update	An Admin updates a user's settings.	March 4, 2021
Delete	An Admin deletes a user.	March 4, 2021

Video Discussion Project

Event	Description	Date Logging Added
Create	A user creates a new Video Discussions activity.	April 11, 2022

Example: Details column

{
	"id":3699,
	"url":"https://videodiscussions.alida.com/project/36962/external",
	"links":
			{
				"polls":"https://videodiscussions.alida.com/project/36962/external/polls",
				"calendar":"https://videodiscussions.alida.com/project/36962/external/calendar",
				"overview":"https://videodiscussions.alida.com/project/36962/external/view",
				"settings":"https://videodiscussions.alida.com/project/36962/external/settings",
				"recordings":"https://videodiscussions.alida.com/project/36962/external/recordings",
				"pollResults":"https://videodiscussions.alida.com/project/36962/external/pollResults",
				"tagInsights":"https://videodiscussions.alida.com/project/36962/external/tagInsights",
				"keyTakeaways":"https://videodiscussions.alida.com/project/36962/external/takeaways",
				"highlightReels":"https://videodiscussions.alida.com/project/36962/external/highlightReels",
				"discussionGuide":"https://videodiscussions.alida.com/project/36962/external/discussionGuide"
		}
}

Activity

Example: Details column

Datasets

Examples: Details column

Hierarchy

Member

Example: Details column

Members

Example: Details column - View

Example: Details column - Export and Download

Metric

Example: Details column

Platform

Example: Details column

ProfileVariable

Example: Details column - Create

Example: Details column - Update

User

Video Discussion Project

Example: Details column

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