Add a code snippet

Insert a JavaScript code snippet such as Google Analytics into surveys and forums.

Note: This feature is available upon request.

Note: This task cannot be performed by Author or Analyst users.

1. In the navigation bar, click Product Settings > Technical Config.
   
2. In the Embed Code area, type the code snippet in the text field, and click Save.
   Note: If you include your own code in this box, it is at your own risk. Alida does not provide support for any non-Alida code, nor any backwards compatibility testing, including, but not limited to when new features are released. If there are any issues, Alida, in its sole discretion, will disable this feature at any time. Moreover, if you include your own code in this box, you are responsible for updating your own privacy policy and/or legal terms of use for your Community to ensure that your members are given notice regarding any code and associated functionality added by you.
   The Unpublished button appears.
3. Publish the code snippet.
   1. Click the drop-down arrow and select Published.
      The Publish Embed Code dialog appears.
   2. Click Published.
      The code is live in all activities.
4. Optional: To unpublish a code snippet, click the drop-down arrow and select Unpublished.
   Note:

   • Code snippets are cached. Any changes you make to the code may take up to an hour to appear in activities.
   • Surveys with code snippets can be tested by distributing using a test link or invitation and after waiting one hour for the caching period. Code snippets do not appear in the survey if you preview it from the Build page.
   • If you require assistance with a performance issue caused by a code snippet, our technical support team will disable the code snippet to resolve the issue.

Parent topic: Administrative tasks