Recruitment is the process of adding new members to your community.
- Recruitment functionality in Community is available for new customers. The feature is available on request for upgraded customers. Contact your Account Representative to enable this feature.
-
Power Users with the Can access recruitment surveys permission have full access to create and distribute recruitment surveys. New and existing Power Users are assigned this permission by default.
Power Users without this permission are restricted to previewing recruitment surveys, monitoring responses, and copying existing links to the recruitment survey. They cannot build or distribute the survey.
- The following types of
users cannot access recruitment functionality:
- Power User (in
upgraded communities only)
If you are unsure of whether your community is an upgraded one, please contact your Customer Success Manager.
- Author
- Analyst
- Power User (in
upgraded communities only)
Example
You are recruiting new members to join a community for a major cosmetics company, and looking for members who meet these criteria:
- Women ages 18-45
- Express an interest in fashion and beauty
- Have purchased products from this cosmetics company recently
Your recruitment process is as follows:
- You build a new recruitment survey.
- You edit the confirmation email and reminder so that these emails are ready when needed.
- You create recruitment links to post on different sources (for example, social media sites).
- You open and share the recruitment links.
The participants proceed to complete the recruitment survey. Participants are disqualified if they are:
- Men
- Outside of the target age range
- Uninterested in fashion or beauty
- Not customers of this cosmetics company
However, if their answers match your criteria, they reach the end of the recruitment survey with a status of Complete. Upon completing the recruitment survey, participants receive a confirmation email requiring them to complete one final step to confirm they are joining the community. After they complete this step, they become active members.