View which users opened the newsletter email.
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On the task toolbar, click
.
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Optional:
Click the time range selector to set the report start and end
dates.
- Use the calendar to select the start and end date.
- At the right side of the dialog, select a pre-defined time range.
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In the left-hand navigation pane, click
Open Rate.
The report displays the open rate for the specified time range as a bar chart. Hover over a bar in the chart to see the open rate for the specific email. The users who opened the email are displayed below the chart.Note: If recipients are using iPhones with Mail Privacy Protection turned on, open rates cannot be tracked unless the recipients download the blocked content. For more information, see Use Mail Privacy Protection on iPhone in the iPhone User Guide.