If a member record is created without a first or last name, the Member Hub creates a name based on the member's email when it is synced with the hub. When you download data in a newsletter, the member's name appears as a blank cell in the Name column of the CSV export.
Detailed Steps
- On the task toolbar, click Content > Newsletters.
- Click the Newsletters tab.
- Click the newsletter subject to view the newsletter statistics.
- Click Download Data.
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